Customer Testimonials
Will and his team at Crowley Kia were phenomenal! He was extremely friendly and worked very well with us. He also made sure that my car was perfectly detailed before pick up. I LOVE my new telluride! Be sure to ask for Will if you find yourself looking for a new car at Crowley!
This dealership's service is second to none. They are friendly, and very competent. Always eager to help get your vehicle diagnosed, repaired, and back to you as soon as possible. While many Nissan dealerships are disappearing. This one continues to thrive and serve.
I had Jessica for my service appointment and she was great
Excellent Service. All sales top notch. I wouldn't go anywhere else. Professional Caring and Kindness. My Family of Service. I give them A PLUS PLUS!! CROWLEY Nissan in Bristol CT!!
I had a great experience working with Lawanda at Crowley. She was so friendly, helpful, and made the whole process stress-free. I can't thank her enough.
Fair service
Couldn't be happier with the whole sales process. Lewanda Perry was easy to work with and was very knowledgeable about the vehicle.
Lawanda and Harvey are great recommend having Lawanda and Harvey when purchasing your new car
Took care of telling what things had to do today or stuff coming uptohe taken care of
Great service as always
I had a great experience at this dealership! The staff were friendly, professional, and very helpful throughout the entire process. They answered all my questions, explained everything clearly, and made sure I was comfortable with my decision. The whole process was smooth and stress-free, and I never felt pressured at any point. I truly appreciate their honesty and excellent customer service. Special thanks to Wayne, Lawanda Perry and Harvey for making this hassle-free car buying experience!
What’s one thing most people absolutely hate to do? Buy a car, right? The thought of dealing with pushy salespeople who are just trying to close a deal is enough to make most of us cringe.
That was the exact opposite of the experience I had with Crowley Nissan, and with Brian Jacob and Stephen Chagnon in particular.
I called on Tuesday and spoke with Stephen. I explained what I was looking for, for my boyfriend, that his current lease still had three months left, and asked what options he had. Within a couple of hours, Stephen had already ... Read More Google - Mar 13, 2026
I love my Nissan Sentra SV! It’s the best car I ever had! The process of getting this car was very simple, easy, and the staff were very helpful and knowledgeable to my needs.
The only reason why this is not 5 stars is only for the fact that for some reason, they keep mixing up my phone number with my brother’s phone number. So he ends up receiving my messages for when my car is scheduled for an oil change. I’ve asked them to change this and they did, but it keeps defaulting back to my brother’... Read More Google - Mar 13, 2026
I had an amazing experience at Crowley Nissan when purchasing my 2022 Nissan Altima. Everything was straight forward, easy going, and everyone was very professional, and knowledgeable. They were able to answer all of my questions and gave me all the information I needed to make an educated decision. I will definitely refer Crowley Nissan to my friends and family. Great job to the team at Crowley Nissan! I look forward to visiting them for my oil changes.
My salesman was James and he made my car buying experience fantastic, very knowledgeable and no pressure, everything was explained and went smooth, also, Harvey from finance my experience was fantastic he explained everything very well. I definitely would recommend buying your car from Crowley Nissan in Bristol.
Excellent service as always! Consistently the best!!!
James at Crowley Nissan was absolutely fantastic to work with. He really listened to what we wanted and was able to find the exact car in just one day and have it sent to the dealership. The car was prepped and ready to go, and the entire process from start to finish took only three days.
At no point did James pressure us or make us feel like we had to “wrap up the deal now.” He was professional, friendly, and very easy to talk to. He also took the time to go over all of the car’s features ... Read More Google - Feb 25, 2026
I had the BEST experience at Crowley Nissan! With the help of Steve (Internet Sales Manager), Jake (Sales Consultant), and Harvey (Business Manager), I was able to purchase my first car. They were not only personable and considerate, but they also went above and beyond to make sure my car-buying experience was hassle-free and enjoyable. I would 100% recommend Crowley Nissan!
Only Nissan dealer I let touch my GTR
Today, I went out to my garage to start my 2022 Nissan Frontier. No luck. Dead battery. Placed a call to Crowley Nissan Service and explained the situation to them. They indicated that they had the correct battery for my Frontier and I would be able to pick it up without await. I was there within an hour. Walked in with the dead battery and walked out with the new one. Battery and the paperwork was all set when I arrived. Great customer service all around. Very friendly. A shout out to Jacob who helped me with this endeavor.
If you are looking to service your car come on down. Jessica and Todd will answer every question you have without any hesitation. I love the atmosphere and all the friendly people. Cashier Crystal showed me where I can go find a sales man along with coffee and chips. Parts department is always willing to answer any question and will order any part if needed. Definitely recommend this place!!
Definitely go check them out. Crowley has nothing but the best employees there. Everyone welcomes you with a smile and answers any questions needed. I LOVE how they offer free coffee and snacks. Beth my service advisor was so knowledgeable and explained everything to me. She made me feel better about my car. I would definitely recommend you come on down and check them out for any services. If you are interested in a new car, Jason, Wayne, & Harvey are the ones to go to. They will make sure you leave satisfied. 1000/1000! Consider Crowley!
Just serviced my vehicle here. Joe and his staff were amazing and took care of my vehicle in a timely manner. They kept me updated every step of the way. I’ll always come back and recommend friends and family in the future!
I have been buying cars for years . I was told to try Crowley they made it so easy . They explained everything to me . Really listen to my needs and understanding of my budget . From salesperson Stephanie to business manager Harvey. It was a smooth easy process
My family has bought 3 cars from Crowley and I have bought 1, every sales experience was straightforward and honest. A+ for Javier. My family and I have also had great experiences in the service department. Beth in service is so amazing and helpful and kind! Thank you to the whole Crowley Nissan team!
If I could give 10 stars I would! I brought my car in for service, and service was great! Loved the cashier Crystal! She was awesome! Very welcoming! She offered me some free coffee and chips. She was very helpful and so kind! Thanks again Crystal!
Crowley Nissan is a great place to buy a new/used car… very welcoming and pleasant environment! Thanks for all the help as soon as i walked in the door!
My experience at Crowley Nissan was amazing. I came in for a service appointment and was greeted by every single service advisor. Todd was very helpful and led me in the right direction. The cashier Crystal let me know there was free coffee and snacks, which was a plus. If you’re in the area and need any type of services or even a new/used car definitely go check them out
Great customer service. Friendly staff.
I brought my car into service and I was taken right away The staff was great they kept me informed . Make sure I understood what the problem was with my car and got me back on the road in no time . Thanks to Beth and her staff
I truly loved my experience at Crowley Nissan. From the very beginning, my sales team all the way through the finance team was incredible. Every concern I had was met with honesty and real solutions, which truly made me feel heard and respected. Everyone made me feel comfortable, supported, and taken care of. They were professional, genuine, and kind, turning what can be a stressful process into an easy and positive experience. This was honestly the best car buying experience I’ve ever had. I highly recommend Crowley Nissan and will absolutely be back for all of my car needs.
I have a 2015 Nissan Pathfinder that I had bought last year and I have to say that I have been very happy with my purchase. Just had my first service visit for an oil change and I was blown away at the customer service I received. Came in on my lunch break and was in and out in a 1/2 hour. Thank you Joe and Beth for the quick and pleasant visit. See you again in 6 months!
I Took My Car In For Service & The Staff Is Wonderful As Always!!!! I Love Them, They Always Go Above & Beyond & Treat Me Like Family!!!! My Family Has Purchased 8 Cars From Them & Will Continue Being A Loyal Customer Because They Provide Such Excellent Service!!!! I Would Highly Recommend Going To Crowley Nissan!!!!
My mom had been struggling to find a car for a long time, especially because we had never been able to buy new and would deal with constant breakdowns. She was able to find something that was affordable and reliable because of the service she got here, and ot's lasted lokg enoigh that she's now giving me that car. Im very grateful for the service she got at Crowley Nissan.
The Last time I took my Nissan Altima 2019 8 months ago,for an issue with the car, I wasnt very happy as the Individual that was very unprofessional and spoke very rudely. This time it was Todd who helped me when I took my car for an oil change. He was very professional and helped me address all my issues. to add to this, I was also taking advantage of the oil change offer. Overall I have had a great experience with Crowley Nissan from purchasing my car there couple of years back, to servicing my car there.
Crowley Nissan is the best, I’ve leased my wife’s car and my own several times. They’re a family owned business that care about their customers and it shows!!
Crowley Nissan places a high priority on delivering a smooth, respectful, and customer‑focused experience. Their team is committed to addressing every concern with attention and care, ensuring each visitor feels supported and satisfied. Both Sales and Service teams work diligently to earn the confidence and long‑term loyalty of every customer who chooses Crowley Nissan.
Wow! Another great experience leasing from Crowley! David Piper AGAIN, found the exact car I wanted, with very reasonable payments! I highly recommend David and the whole Crowley team! I keep coming back because I continue to have such positive experiences! George Engel
Very good buying experience. Dave Piper is attentive, listens to concerns, and follows up. A Professional with good product knowledge.
I absolutely love Crowley Nissan Sales Department and the staff. Everyone is so welcoming, full of energy and very helpful. I definitely recommend for anyone who’s looking for an exciting, enjoyable and friendly dealership with their next new car purchase!!! You’ll be a lifetime happy customer!!
I wasn’t sure about what type of vehicle to get or which dealership to choose from. Then I found Crowley Nissan. Their sales team was very helpful answering all my questions. They were kind and patient. Will be Crowley Nissan to all my friends and family.
Great experience here, very helpful from start to finish. Kept me informed during the entire Service experience!
Working with Stephanie and Ted was amazing! They made us feel heard and comfortable. They explained the offers without making us feel pressured. In addition, they used all their connections to find us the exact color(inside and out) that we wanted for our car. It was definitely a lovely experience. We are so happy!
Working with Stephanie and Ted was amazing! They made us feel heard and comfortable. They explained the offers without making us feel pressured. In addition, they used all their connections to find us the exact color(inside and out) that we wanted for our car. It was definitely a lovely experience. We are so happy!
Purchasing a vehicle here at Crowley Nissan has been a very good experience with the Sales Representative Stephanie Jacob. Her knowledge in answering all my questions as to leasing or purchasing a vehicle has been outstanding. She has made this experience a pleasurable one. I will recommend Stephanie to friends and family members looking to lease or purchase a vehicle. My next vehicle will definitely be with Stephanie Jacob.
Wow, what an incredible experience at Crowley Nissan in Bristol, CT - a 5-star car buying journey thanks to Wayne, Jason, and their amazing team! From start to finish, they made everything smooth, fun, and stress-free, proving why they're the best in the business with friendly, knowledgeable staff who genuinely care. If you're looking for honesty, no pressure, and a fantastic deal, you have to go to Crowley Nissan; I'm a customer for life and wouldn't dream of going anywhere else!
I've been a customer at Crowley Nissan in Bristol, CT, for years now since I purchased my car there, and my experience has been nothing short of phenomenal. Every time I've gone to purchase a car or for service, the staff has been incredibly friendly and professional. The staff quality is consistently the best I've encountered. I highly recommend them to anyone in the market for a new vehicle. I genuinely wouldn't consider buying a car anywhere else. They've earned a customer for life!
First off, my salesperson, Stephanie Jacob was the most helpful and knowledgeable salesperson i have ever dealt with with all the cars i have purchased. She took her time and explained everything to me unlike some salespeople who only want the sale and the buck.
I recently brought my car to Crowley Nissan for a service appointment and had a great experience. From the moment I arrived, the team was friendly, professional, and attentive. They took the time to explain everything clearly, making the entire process smooth and hassle-free. A huge thank you to Nik and Crystal for going above and beyond—they truly made my visit easy and stress-free. Their honesty, communication, and excellent customer service really stood out. I highly recommend Crowley Nissan for anyone in need of reliable and top-notch service.
I recently had a service appointment at Crowley Nissan and couldn’t be happier with the experience. From the moment I arrived, the staff was welcoming, professional, and very attentive. Everything was clearly explained, and the process was smooth and efficient from start to finish. Huge shoutout to Nik and Crystal for going above and beyond to make my service visit stress-free and easy. Their communication, honesty, and great customer service truly stood out. I highly recommend Crowley Nissan for all your service needs!
I JUST HAD MY 2020 MAXIMA SERVICED HERE AND THEY DID AN IMMACULATE JOB RETURNING MY CAR TO ME IN BETTER CONDITION THAN HOW I BROGHT IT IN. THROUGHOUT MY SERVICE THEY ANDSWERED MY QUESTIONS WITH NO HESITATIONS. MY CAR WAS DONE BEFORE THE ESTAMATED TIME WHICH I WAS VERY HAPPY ABOUT. RECOMMENDING EVERYONE TO COME HERE.
I recently purchased a vehicle from Crowley Nissan and couldn’t be happier with the experience. From the moment I walked in, the sales staff was welcoming, professional, and never pushy. They took the time to answer all of my questions and made sure I felt confident in my decision. Huge shoutout to Jason, Wayne, Daren, and Harvey for going above and beyond to make the entire process smooth, transparent, and stress-free. I truly appreciated their honesty, patience, and teamwork. I highly recommend Crowley Nissan to anyone looking for a great car-buying experience!
Great place to buy a car! Highly recommended!
Ashley is the best!
Everyone was extremely nice and helpful
Love Crowley! Everyone is so nice & helpful! I would recommend to ALL my family and friends!
I had an amazing experience with the service department at Crowley Nissan. From the moment I arrived, the staff was welcoming, professional, and attentive. Beth and Crystal clearly explained the service needed, answered all of my questions, and kept me updated throughout the entire process. The work was completed efficiently, and my vehicle was returned in great condition. The level of care and customer service truly stood out, and I will definitely be returning to Crowley Nissan for all of my future service needs!
I had to get my car serviced after work today and everyone is always amazing and so helpful. Crystal is the best and always so kind and welcoming. She answers any questions you have with a smile on her face. Love Crowley Nissan in Bristol!
I am a returning customer and have dealt with this dealership for years. The sales experience and service ar3 exceptional.
No pressures or hassles, James was great, ask for him! The financial process was no trouble thanks to James’s personal assistants-whom I believe they call financial managers- Or minions, or something like that. Obviously, the car is great too🙂
Very hit miss service center - guys at the front desk are very helpful and informative, I've overall had a good experiences here but it's hard to have faith with the guys that work in the shop. Two years ago I was getting routine service and got extreme attitude about changing my brake pads out - it seemed like a high quote but they said "well that's the price" so I opted to not have that done there and got all kinds of attitude in return. The last time I went, I mentioned that I ... Read More Google - Dec 8, 2025
Amazing! Was able to walk out the door with the car I wanted with all the features I wanted. Lawanda and Harvey were so kind and walked me through everything top to bottom
Jacob made buying my car super fast and easy. He had everything ready, walked me through every detail, and made sure I left with exactly what I wanted. Best experience I’ve ever had at a dealership.
Car buying experience was great! Very fair and transparent car salesman! As far as the service center, Please be wary!!! They do not communicate service and charge fees. They get you to sign the agreement upon the appointment and sucker you into payment later. Extremely disappointed and Left fault being deceived.
I just leased a 2026 Nissan Rogue and couldn’t be happier with my experience. Stephanie was hands-down the best salesperson I’ve worked with—patient, transparent, and never pushy. She took the time to understand exactly what I was looking for, walked me through all my options, worked with me to get to the right price, and made the entire process so easy. The whole team at the dealership was friendly and efficient. The entire leasing process felt smooth, transparent, and stress-free. If you’re in the market for a new car, I highly recommend Crowley Nissan & Stephanie!
I came into service today on a rainy snowy day, and I just wanted to say that everyone there welcomed me with joy and love. I felt welcomed. The cashier Crystal was amazing, and directed me to the lounge area and offered me a coffee. She was very kind. Definitely will be returning for future services.
I just leased a 2026 Nissan Rogue and couldn’t be happier with my experience. Stephanie was hands-down the best salesperson I’ve worked with—patient, transparent, and never pushy. She took the time to understand exactly what I was looking for, walked me through all my options, worked with me to get to the right price, and made the entire process so easy. The whole team at the dealership was friendly and efficient. The entire leasing process felt smooth, transparent, and stress-free. If you’re in the market for a new car, I highly recommend Crowley Nissan & Stephanie- they ... Read More DealerRater - Dec 2, 2025
Í couldn’t be more grateful to Nissan in Bristol the quality of customer is A+ . Starting by the repair people at the front desk and Also Dave who was able to get me a good deal on financing my Nissan Rogue. I absolutely recommend.
I highly recommend sales person, Stephanie Jacob. She is very professional and knowledgeable. My experience was seamless. I was looking to purchase a used car with low mileage. Stephanie spent time finding me a certified used Nissan that I am extremely pleased with. She exceeded my expectations with the vehicle she found for me. She’s very efficient and courteous.
My husband and I are repeat customers at Crowley Nissan. I recently purchased a 2025 Nissan Pathfinder in June and we had the joy of working with Stephanie and Jason! They are both the utmost professionals and were patient with us as we made our decision. Purchasing a car is a large decision and I never thought I’d find so much happiness in the experience. We absolutely love Crowley and the top notch service we receive. We’d recommend the dealership to anyone who wants to have a smooth car buying experience. Kudos to Crowley and all the staff!
I have bought several cars through Crowley Nissan. The workers I have worked with to help make the transition smooth and easy are Jason, Stephanie, Jake and Steve. Not to mention, the whole staff are professional and caring as well. Every time I make a purchase it actually brings me happiness, joy and love!
I recently purchased a 2022 Nissan Sentra from Stephanie Jacob, and the entire experience was amazing from start to finish. Stephanie was incredibly helpful, patient, and honest throughout the whole process. She made everything feel easy, answered all of my questions clearly, and never made me feel rushed or pressured.
The car was exactly what I was looking for—clean, low mileage, and in great condition. Stephanie went above and beyond to make sure I was comfortable and confident with my purchase.
If you’re looking for someone who truly cares about their customers, I highly recommend working with Stephanie. I’... Read More Google - Dec 1, 2025
I have bought several cars through Crowley Nissan. The workers I have worked with to help make the transition smooth and easy are Jason, Stephanie, Jake and Steve. Not to mention, the whole staff are professional and caring as well. Every time I make a purchase it actually brings me happiness, joy and love!
My husband and I are repeat customers at Crowley Nissan. I recently purchased a 2025 Nissan Pathfinder in June and we had the joy of working with Stephanie and Jason! They are both the utmost professionals and were patient with us as we made our decision. Purchasing a car is a large decision and I never thought I’d find so much happiness in the experience. We absolutely love Crowley and the top notch service we receive. We’d recommend the dealership to anyone who wants to have a smooth car buying experience. Kudos to Crowley and all the staff!
Loved working with Stephanie! She is very knowledgeable. She listened & asked questions & the whole car buying process was so easy! I was in a car accident the first car (Rouge) I bought from Stephanie was great but totaled in the accident. I didn't consider going anywhere else for my 2nd Nissan!! Steph put us in a Murano & we LOVE it!! The service department is great too. We call & within a few days maybe a week we're in for an oil change or service. Harvey did our financials he is great too, so easy to ... Read More Google - Nov 29, 2025
I recently purchased my 2025 Nissan Rogue from Stephanie, and the entire experience filled me with absolute happiness, joy, and pure thrill! From the moment I walked in, Stephanie made me feel genuinely valued. Her customer service was truly top-notch—she listened carefully to what I wanted, answered every question with confidence, and guided me through each step with patience and enthusiasm. The excitement she brought to the process made choosing my Rogue feel effortless and fun. I left the dealership not only with a vehicle I adore, but with the joy of knowing I had been taken care of by ... Read More DealerRater - Nov 29, 2025
Everyone was very nice, very helpful. got my grandmother in the right car for her ! -Ellen Blom
I had a great experience purchasing my new 2025 Nissan murano through Crowley Nissan. James and Harvey worked with me so that I could get the car I wanted in a price range that was doable for me. Everyone at the dealership was very kind and helpful. I would definitely recommend going to see them if you are looking for a Nissan.
Crowley Nissan has some of the best customer service I’ve ever seen! I was greeted by the cashier Crystal and she greeted me with a warm welcome and let me know there was free coffee and snacks! She went above and beyond I will surely be returning!
I want to thank james Errands at Crowley Nissan for the easy buy experience.I saw a suv that I wanted.I contact james.I test drove it and loved it.He made sure everything went smooth and easy even through the finance part with Harvey the Finance manager everything went smooth, quick and painless. Thanks once again to the crownley Nissan staff. I really appreciate the service and the friendly staff. making my car buying experience easy fast and smooth.
I couldn’t be happier with my experience at Crowley Nissan when purchasing my 2025 Nissan Pathfinder. A huge part of that is thanks to my sales consultant, Jake Donahue, and the sales managers, Daren and Wayne. From the moment I walked in, Jake was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He took the time to answer all of my questions, explained every feature clearly, and made the entire process very straight forward. What really stood out to me was Jake’s patience and professionalism. He never rushed me and ... Read More Google - Nov 25, 2025
I absolutely LOVE my 2026 Nissan Rogue! Every drive fills me with genuine joy and happiness...from the smooth ride to the comfortable interior and advanced features, this vehicle has everything I need and more! The sales staff made the entire experience stress-free, and Stephanie Jacob, my sales consultant, was especially great. She was patient, extremely knowledgeable, and truly listened to what I needed in a vehicle. Her professionalism and friendly attitude made the buying process enjoyable from start to finish. I couldn't be happier with both my new Rogue and the outstanding service I received.
I was greeted by Crystal and let me just say how WONDERFUL she is! I had such a great experience thanks to her. The customer service was great and I’ll be back for future services as well.
Took my car in for service . Service staff was very helpful and kept me in the loop during the entire process . Made sure I was happy and satisfied with the work done and understood what was done .
SOOOO truly grateful to have my first purchase here with the QUEEN herself LaWanda 🥰 everyone was so kind and helpful. This process couldn’t have gone any smoother!! #22InA23
Brought my car in for service Didn't know what was wrong the service staff was great kept me informed and found the issue I guess it was a simple fix . Nick kept me in the loop and made sure I was happy and satisfied with the experience.
Great experience yet again. This is the 3rd car Stephanie has helped me with. Always fast and no nonsense just what I am looking for. My entire family buys cars from her now. A+
I absolutely LOVE my 2026 Nissan Rogue! Every drive fills me with genuine joy and happiness...from the smooth ride to the comfortable interior and advanced features, this vehicle has everything I need and more! The sales staff made the entire experience stress-free, and Stephanie Jacob, my sales consultant, was especially great. She was patient, extremely knowledgeable, and truly listened to what I needed in a vehicle. Her professionalism and friendly attitude made the buying process enjoyable from start to finish. I couldn't be happier with both my new Rogue and the outstanding service I received.
Great seleccion of vehicles. Very professional and kind staff. Javier and the team are excellent. Thank you!
Lawanda at Crowley Nissan is excellent. She helped me get out of my old broken car for a trade in and got me into a brand new 2025. Highly recommend her as she is honest and works hard at getting you the best deal!
I bought a 2024 Nissan Rouge from Crowley Nissan. It was very easy. Lawanda Perry and Daren Miceli were very helpful in the process from start to finish. I am very pleased with the car and plan to keep it for many years to come.
Jason really helped me as a someone who has no credit get into a lease that won’t be debilitating to me and I couldn’t be happier. Harvey explained in great detail the ins and outs of my lease and made it very easy to understand. Javier gave me nice tour of the vehicle. And Steph was nice enough to introduce me to service and even offered a second follow up. Would absolutely recommend.
Recently bought my first car through Stephanie who was extremely supportive and communicative with me. It was evident that she was very informed on the different car models and was helpful to help me navigate through many choices. It was a very smooth purchase! I would definitely recommend her if anyone is looking for a car!