Customer Testimonials

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Google Apr 19, 2024

Amazing customer service! Steph was the best and everyone was so nice, friendly and helpful! We love our new pathfinder♥️ thanks to all!

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Google Apr 17, 2024

Great service. Crowley is great!

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Google Apr 15, 2024

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Google Apr 15, 2024

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Facebook Apr 11, 2024

Great team! Always professional and friendly!

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Google Apr 11, 2024

Saleswoman Stephanie Jacob was the best! Highly recommended her and Crowley Nissan. Everyone we interacted with from Harvey in Finance, Stephanie, the greeters, and parts staff, were easy to work with and made our purchase very easy and pleasant.

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Facebook Apr 11, 2024

Justin Morin Salesman was Excellent from start to finish. Answered all my questions. Great experience from start to finish. Financial Guy Harvey Marrero was Excellent to. Smooth transaction on purchase of 2023 Nissan Rogue SL.

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Google Apr 11, 2024

I had a Very Good Experience purchasing a 2023 Nissan Rogue SL. Justin Morin ,salesman was Excellent from start to finish. Finance manager also handled everything Very Professional. Thank You Crowley 😊

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DealerRater Apr 11, 2024

I contacted Crowley to inquire about a vehicle, Justin Morin a sales associate answered all my questions. Upon follow up I received Very Good service. I test rode the car then my wife did on a second visit The Excellent service continued till the deal was closed. 2023 Nissan Rogue SL Mike Parillo

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Google Apr 10, 2024

Great service. Very quick.

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Google Apr 10, 2024

This was our first time shopping for a car at Crowley Nissan in Bristol. We went through Costco's auto program and was pleasantly surprised. Stephanie Jacob, our saleswoman, was great to deal with. We were texting with her and got an appointment to come in and see the car we were interested in. It was parked out front, ready to go, and we went for a test drive, got back to the store and knew the price because it went through Costco. Stephanie was awesome and upfront with everything and we bought the car the same day. The color ...

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DealerRater Apr 10, 2024

Excellent sales and service team. I have my car since 2020 (a week before the closed down because of COVID) and always felt like I was a valued customer. From the check-ins since purchased to the reminders that my car needs maintenance (because I definitely needed those…because life happens and the call is like my accountability partner). My last service appointment I had some hiccups after and Richard and Dante were able to assist me.

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Google Apr 9, 2024

Great service, honest service department. They only do what is really needed. Nice waiting area with snacks and beverages.

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Google Apr 7, 2024

I’ve been going to Crowley service since purchasing my Murano in 2014. They’re always accommodating in scheduling my service and have never had any issues with the service they perform. Highly recommend.

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Google Apr 7, 2024

I was recently in the market for a new truck, so I decided to take a chance with Crowley Nissan. No regrets! Brian Jacob was my salesperson. He was very professional, polite, explained everything in detail, and answered all my questions. I was looking at a pre- certified 2022 Nissan Frontier. Brian showed me the vehicle inside and out in detail and answered all my questions. I went back a week later to test drive the Frontier. What a ride. A few days later, I put a deposit down. From that point on, Brian took care of everything else from warranties, ...

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Google Apr 5, 2024

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DealerRater Apr 5, 2024

Excellent service department! Happy to have found them! They were quick but thorough and very professional!!

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Google Apr 4, 2024

Justin Morin is a great sales person. He is very accommodating and offers options without hard sell tactics. He will assist with any questions after the vehicle purchase to make sure customers are satisfied.

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Google Apr 4, 2024

Excellent service. Courteous. Timely.

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Google Apr 4, 2024

Jason Stephanie and Harvey made the purchase pleasurable and smooth. Also Ed and Josh delivered the vehicle with much care. Thank you.

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Google Apr 4, 2024

Jason Stephanie and Harvey made the experience amazing for a 3rd time. Also Ed and Josh helped with the delivery. All around amazing service. Thank you.

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Facebook Apr 4, 2024

We have an Infinity QX60. And Crowley Nissan really goes out of there way with there service I would highly recommend

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Google Apr 2, 2024

Went to have two of my van serviced and oil change under free maintenance program said only one had it. It was supposed to be both so he research and found that they made a mistake and covered it. Happy Customer !!!!!

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Google Mar 28, 2024

Good customer service!

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DealerRater Mar 25, 2024

I’ve been with Crowley for many years, many cars later. Always excellent service! Quick to help with any needs I have with vehicle.

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Google Mar 24, 2024

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DealerRater Mar 23, 2024

From the moment I walked in the door I was treated with such respect. They made me feel so special. There are so many businesses that could take lessons from these sales people. Thanks for making this a wonderful experience.

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DealerRater Mar 22, 2024

All good. I will be back as scheduled for routine service and other maintenance items.

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DealerRater Mar 22, 2024

Steph was wonderful! She ensured that I understood all of the features of my new vehicle and checked in a week later to ask if I had any questions about the vehicle. Highly recommend this dealership. They were fair, honest and patient.

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Google Mar 22, 2024

(Translated by Google) Excellent customer service (Original) Muy buena atención al cliente

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DealerRater Mar 21, 2024

Steph and Steve and all the kind people at Crowley go above and beyond to make this always a pleasant experience!!!

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Google Mar 21, 2024

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Google Mar 20, 2024

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DealerRater Mar 20, 2024

Steph went above and beyond to make sure, I got what I wanted, she was patient and thorough through the whole process!

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Google Mar 20, 2024

Friendly Great knowledgeable staff.

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Google Mar 18, 2024

The staff was great and were able to answer any questions I had. Overall great experience.

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Google Mar 17, 2024

I did a ton of research looking for a new car. Crowley beat the competition. My salesman Jim went above and beyond to find me the car I was looking for. Crowley has been around forever for a reason. I will be back when I need another vehicle. Thanks again Jim, & everyone I met at Crowley Nissan. Corey

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Google Mar 15, 2024

We were extremely happy with our entire experience with Crowley Nissan from the moment we called to set up an appointment. We were set up with the date and time that was convenient for us and when we walked into the showroom we were met with a smiling greeter asking what she could do to assist. We were connected with Stephanie and felt instantly at ease. We told her we wanted to trade in our Jeep, that we also purchased form Crowley, for a Pathfinder. She sat with us and explained the differences between the models , took us for a ...

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DealerRater Mar 13, 2024

They where very nice the sale lady was very nice and help us to buy the car

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DealerRater Mar 13, 2024

I thought I had broken my electric passenger car window, as I could not roll it up! I made an appointment at Crowley Nissan, and taped up the window so rain would not get in, in the meantime. To my embarrassment, Crowley found my baby lock on, and the window did not need to be fixed! The untaped and cleaned the window and did not charge me a cent! They are the best!

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Google Mar 12, 2024

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Google Mar 9, 2024

Service department was prompt and professional. Thank you!

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Google Mar 6, 2024

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DealerRater Mar 6, 2024

Very helpful and great staff to work with anwsed all my questions and concerns would go back again

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Google Mar 6, 2024

Justin Morin is the best salesman ever! He truly works FOR the customer and made me feel confident in my decisions.

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Google Mar 5, 2024

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DealerRater Mar 5, 2024

Great place to buy a vehicle Steff was very helpful in the process I recommend the dealership

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DealerRater Mar 5, 2024

I had a no hassle experience. Everything was very easy. They kept all their promises

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Google Mar 2, 2024

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Google Feb 29, 2024

Great service!

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Google Feb 28, 2024

Very happy with the excellent service and very good employees

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Google Feb 24, 2024

great job done by everyone have done business with Crowley JEEP for many and always a pleasant experience thank you James (Jess) and Patty Evon

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Google Feb 21, 2024

The entire process was super easy. Jason and Stephanie were both a pleasure to work with and the rest of the team was amazing as well. If you want to have an easy car buying experience go to Crowley Nissan.

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Google Feb 19, 2024

Oil change and 2 recalls all done on the same day, very impressed!

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Google Feb 18, 2024

Wonderful car buying experience! Fair prices, great warranties, and we felt like we had an honest buying experience. Thank you Jim and Harvey for all of your help with a smooth process! I would definitely recommend checking out Crowley!

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Google Feb 18, 2024

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Google Feb 16, 2024

I had an amazing experience with Lawanda and I had a smooth experience getting a new leased car!!! I love my car and I will be a returning customer 💖

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Google Feb 15, 2024

All good 👍

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DealerRater Feb 15, 2024

Very helpful and patient! Javier took his time and no pressure. My experience was pleasant from beginning to end

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DealerRater Feb 14, 2024

Fantastic service. Brian Jacob is the best! I would definitely use this dealership again and recommend to friends and family as well.

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DealerRater Feb 13, 2024

Have purchased 4 cars from Crowley in the past 20 years . Never had an issue .

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Google Feb 10, 2024

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Google Feb 9, 2024

Just brought home a ‘21 rouge sv, thing is gorgeous! Sidnee and Darian went above and beyond for us! This is our second car from Crowley and our 4th Nissan!

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Google Feb 8, 2024

The recall repair took only 20 minutes. I was told it could take up to 1 1/2 hours. So naturally I was pleased it took only 20 minutes.

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DealerRater Feb 8, 2024

Great place! No pressure car buying. Everyone is really nice! Polite. Appointments for service are easy. They keep the place immaculate.

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Google Feb 7, 2024

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Google Feb 7, 2024

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Google Feb 6, 2024

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DealerRater Feb 6, 2024

The staff is very friendly and always helpful…I never have to wait to much

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Google Feb 3, 2024

Very good crew.

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Google Feb 2, 2024

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Google Jan 31, 2024

Brian Jacob was great to work with. Got us the car we wanted and made the entire process extremely easy. We definitely will get future cars from Crowley Nissan. Brian was great!

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Google Jan 31, 2024

I'm pleased to say my new vehicle purchase experience at Crowley's was positive. Their price was competitive, no haggling required. The trade in offer was fair, making this one of my easiest buying decisions ever. It was definitely worth the 40-mile drive.

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DealerRater Jan 30, 2024

They were knowledgeable, professional, clean dealership, detailed all work performed and reviewed all work performed

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Google Jan 30, 2024

I loved Javier! I felt like he listened to what I wanted, he answered all the questioned I asked. He was so knowledgeable about the cars especially the one I got.

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Google Jan 30, 2024

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Google Jan 30, 2024

Everyone is always so kind and helpful at this dealership! I come here for all of my car maintenance. They even helped me fix bad break work that was done by someone else. Definitely recommend!

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DealerRater Jan 30, 2024

Javier was my sales person. This was my first tome getting a Nissan. Javier is knowledgable and listened to all the request and concern I had. He knew so much about the car and had amazing customer service. I am so happy I got my car! Thank you!

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Google Jan 29, 2024

Had a recall that wasn't addressed yet because of the service recommended.

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DealerRater Jan 28, 2024

They took care of my Nissan Leaf beyond my expectations. They listened and really care.

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DealerRater Jan 26, 2024

Dealer crowley Bristol CT. excellent customer service quality in first class service. Affordable credit, and the executive, Javier Martinez, a good advisor on the purchase.

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Google Jan 25, 2024

After weeks of back and forth from another Nissan dealer (hint: it rhymes with Carberfino) in which I was repeatedly encouraged to change my preference on color, trim, and options because what I want just “doesn’t exist on the East Coast,” I entered my information online to Crowley Nissan to be contacted about my interest in purchasing a Pathfinder. I received a prompt canned response email from the internet sales manager of Crowley, and figured I’d follow up in a few days to see if I could find the exact model with options that I was absolutely set ...

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DealerRater Jan 25, 2024

After weeks of back and forth from another Nissan dealer (hint: it rhymes with Carberfino) in which I was repeatedly encouraged to change my preference on color, trim, and options because what I want just “doesn’t exist on the East Coast,” I entered my information online to Crowley Nissan to be contacted about my interest in purchasing a Pathfinder. I received a prompt canned response email from the internet sales manager of Crowley, and figured I’d follow up in a few days to see if I could find the exact model with options that I was absolutely set ...

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Google Jan 23, 2024

Stephanie was great. Very knowledgeable. Great communication.

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DealerRater Jan 22, 2024

Love everything about this dealership. Everyone is so professional and nice. They explain everything to me so that I understand. The last time I was there 1/20 it was my birthday and they vacuumed out my car🙂

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Google Jan 21, 2024

I went to Crowley Nissan to get a new lock for my tires and to get a new tire. The service was done very fast and efficiently. I can’t remember the man’s name at the desk, but he explained to me why I should buy two tires instead of one tire when changing the front tires. He was very Thorough with his explanation and to the point, They had me out of there in no time. Thanks Crowley Nissan.

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Google Jan 19, 2024

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Google Jan 18, 2024

The service department was wonderful! I got there early and they made time for me and got me out in under an hour. And this was on a busy Saturday!!

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DealerRater Jan 18, 2024

This dealership is always quick and straightforward when it comes to getting service done on my car!

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Google Jan 14, 2024

Fantastic service department from John Logan to staff and mechanics - work on my Altima was swift and informative about warranty and recall options - along with comfort knowing my vehicle is safe - ty Crowley 🙂

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DealerRater Jan 14, 2024

Fantastic service department from John Logan to staff and mechanics - work on my Altima was swift and informative about warranty and recall options - along with comfort knowing my vehicle is safe - ty Crowley 🙂

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DealerRater Jan 8, 2024

The service at Crowley Nissan is excellent. They are prompt and keep you posted as to when your vehicle will be ready.

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DealerRater Jan 7, 2024

Crowely's service dept has always been great and this visit was no different. Oil change was done in normal time.

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DealerRater Jan 6, 2024

Fast, easy and honest. This was by far the best car buying experience that I have had. Very professional.

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Google Jan 6, 2024

Excellent work and on time

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DealerRater Jan 4, 2024

Justin Morin and the team worked hard to find the exact Frontier King cab I wanted , for a fair price. Everyone was very courteous at the dealership .

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DealerRater Dec 28, 2023

James Ersando was outstanding. Knowledgeable and helpful, he made our car purchase a pleasant experience.

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DealerRater Dec 28, 2023

Good positive outlook with helping me find a good vehicle, being understandable with my situation and helpful with my decision on purchasing another vehicle again!

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DealerRater Dec 27, 2023

Another excellent experience getting my regular maintenance at Crowley Nissan. Easy to book an appointment on line, friendly service reps upon arrival, great space to wait for my vehicle, efficient timing on the job and great explanation of service as well as future recommendations. Would not go anywhere else...they take great care of me and my vehicle.

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DealerRater Dec 27, 2023

These guys are great. I love Wayne and Jim. They really know how to work with people.

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