Customer Testimonials
Always happy with the staff and service at Crowley Nissan!
We had the best experience purchasing a vehicle at Crowley Nissan. David Piper was an excellent salesperson. He was patient and worked with our budget. Everyone was so friendly and welcoming. The whole process was efficient, and we love our vehicle! Excellent experience all around!
I had such a positive experience purchasing a car with Crowley Nissan. Justin sold me the car and was very patient, responsive, and helpful throughout the process. Harvey assisted in making the purchase easy and smooth (and I live out of state so I know there were extra steps to be taken!). And both Justin and Harvey, along with Jason, were just generally very friendly and warm. All of my interactions with everyone at this dealership were great, and I feel very comfortable with the price we paid for the car. You can tell that the people here are well-versed ...
I had such a positive experience purchasing a car with Crowley Nissan. Justin sold me the car and was very patient, responsive, and helpful throughout the process. Harvey assisted in making the purchase easy and smooth (and I live out of state so I know there were extra steps to be taken!). And both Justin and Harvey, along with Jason, were just generally very friendly and warm. All of my interactions with everyone at this dealership were great, and I feel very comfortable with the price we paid for the car. You can tell that the people here are well-versed ...
Excellent service
My recent purchase of a pre-owned vehicle from Crowley Nissan was a remarkably positive experience that warrants recognition. James Ersando, the salesperson showed unwavering commitment in identifying the ideal car that aligned with my needs and budget. Each employee I interacted with, spanning service, parts and finance displayed courtesy and helpfulness. I highly recommend James and the Crowley Nissan team.
Never have a bad experience! Best customer service from a car dealership! Friendly, efficient and always looking out for your best interest!
I don't think I have ever given a dealership more than 4 stars, but I have to for Nissan Crowley. More specifically, the reason is for their service department. Beth, Richard, and Adalberto have always been so nice and helpful to me. The staff is always professional, knowledgeable, and kept me updated throughout the process. Specifically, this past summer I had an issue with my wheel axel. When I first bought my car from a different Nissan, I had purchased extended warranty. Beth took the initiative to call my extended warranty provider and got the protection I needed, saving me ...
Courteous customer service in every situation - sales / service
If I could give this dealership 10 Stars, I WOULD! Hands Down stellar service from Javier and his team down to the Finance Manager. Everyone is knowledgeable and they do not PUSH sales on you, they LISTEN to your needs and make you feel comfortable. My wife and Purchased a New Nissan Murano SL and we LOVE it! Give this dealership a try. You will NOT be disappointed!
Dave Piper is the best sales person I've ever had the pleasure to work with. His knowledge of The Nissan line of vehicles is second to none. If you are looking to purchase or lease a Nissan, ask for Dave at Crowley Nissan in Bristol!
Highly recommend Crowley Nissan! Team is excellent to work with. Lots of helpful information provided, they listen to your needs, are super friendly and do not pressure you.
Highly recommend Crowley Nissan! Team is excellent to work with. Lots of helpful information provided, they listen to your needs, are super friendly and do not pressure you.
Highly recommend this dealership! Would definitely shop here again if in the market for a vehicle. Great people to work with as well. No pressure and lots of helpful information provided.
I was at the end of my lease and was well over my mileage and in order to save me from an even bigger bill three months away (when my lease was due) I had incredible assistance from the salesman James. He got me into a practically new Sentra before ending my lease, helped me every step of the way and even offered me a ride back home after dropping off my leased car. I’m always impressed with Crowley and will continue to do business with them. Thank you James and Crowley for helping me through a tough time!
Ashley is the most amazing Owner Loyalty Manager I have had a chance to work with. I highly recommend Crowley Nissan and their entire staff if you want to have a good car buying experience.
Great service department. My service advisor Beth was fantastic and kind. My vehicle was done in a timely manner and I was updated with a full vehicle inspection sheet. 10/10 recommend Crowley Nissan.
so I was totally in a pickle and I went to Nissan here and I needed tires ASAP. Beth and Richard were super helpful and super friendly and enjoyed to talk with they helped me as quick as they could and made my experience, joyful enough that I will be returning next time if I need service on my car
From my first interaction online, then going in person and working with Stephanie, this was very pleasurable. I was greeted with a friendly smile and treated with respect and professionalism. I had horrible experiences at other dealers trying to pressure me and treat me unfairly, but at Crowley everyone was knowledgeable and understood what I wanted, what I could afford and made the deal work without any persuasion or influence. I bought the car I wanted in a deal I was highly satisfied with. Stephanie is an amazing person, and I will recommend all my friends to go there in ...
Efficient fast Good people to deal with especially L Perry.
Service dept is awesome as usual, they serviced a non nissan vehicle for me with no issues at all and were super quick 10/10 recommend.
After only buying older cars from mom & pop shops, I was nervous to try something (and buy something) newer at a large dealership. But from setting an appointment with Steve the sales manager, to test driving/going over numbers/choosing the right car with Stephanie, then filling out paperwork with Harvey, my experience was nothing less than five stars. Not once did it feel "sales-y" or did I feel pressured, which pleasantly surprised me. Thank you for answering my questions and helping me through what I thought would be a very difficult process. I look forward to ...
After months of shoping for a pre-owned midsized pickup truck, I settled on the Frontier. During this time I did a lot research online and visited several dealerships. I test drove several make and model "trucks". I was looking for the best bang for my buck. Being a minimalist bells and whistles are not for me. I was looking for a basic work truck with style that fit into the budget I created after exploring all my options in the catigory I've just mentioned. In my final online search one jumped out at me at Crowley Nissan ...
I had an amazing experience. The service was outstanding. They offered me food and beverages while I was there. They made it easy and I felt no pressure in buying a car. My salesman guided me through the MyNissan app and helped me set everything up.
Great service, great work to be done on your vehicle. I recommend it. Thank you for all your help John H.
Had the pleasure of my 1st leasing experience with Crowley Nissan in Bristol, CT with the purchase of my 2025 Nissan kicks! It was my pleasure to be working with the most amazing young lady sales and admin Ms Lawanda Perry! Expertise, patience, empathy, understanding, and focused to my needs were all on point! The Business Manager, Harvey Marrero was also precise, encouraging, and most accommodating with my wants! I honestly and whole heartedly recommend you visit this location, if you are in the market for a new vehicle! Made my 1st payment today, with the help of one of their ...
Awesome Vehicle Service and Purchase Experience, I had major vehicle issues when I brought the vehicle to Crowley Nissan for service. They worked hard to offer me a solution that wasn't going to break the bank. As a service provider who puts a lot of mileage on my vehicle annually, I decided I needed a more reliable car than the one the vehicle I was trying to hold together. I asked to be directed to someone on the sales floor. As a consumer, not loyal to any particular brand, my expectation was to walk in, write a check and ...
I purchased a certified pre-owned 2021 Nissan Rogue from Crowley Nissan this week. The people at this dealership were very thorough and professional. The treatment I received was nothing short of excellent. My gratitude to the people at Crowley Nissan for making my visit comfortable and very pleasant. Thank you Javier, Jason, and Harvey. Virginia Fleming
Javier the salesman is a great, honest guy and made the car buying process ( which I usually hate) a nice experience. Harvey the finance manager was also very honest and helpful. I would recommend Crowley Nissan to my family and friends
Professional, courteous, respectful, and straightforward. All pricing was upfront. Everything that I could ask for in a dealership. Thank you Lawanda. You were wonderful.
I've purchased probably a dozen vehicles over the years between my wife and I. And I'd give the staff at Crowley Nissan 50 stars out of 5 if google supported it. My sales guy James was THE MAN... no pressure, laid back, answered any and all questions, gave me the info I needed and made it truly a pleasure to buy a car from him. Harvey in the manager's office was also great - no hard sell, last minute attempt at add-ons behind a closed door, just friendly and prompt service. A truly great car buying experience... how often ...
Thanks to Debra I bought my second car from here already
Great service and friendly staff
The salespeople at Crowley Nissan were excellent. I worked with both Brian and Mike on separate occasions when I was looking for a new car. Both salespeople were thorough as far as showing me all the features in the Rogue and they were patient in answering my many questions about the vehicle. The main reason I came back to Crowley Nissan for my new car as opposed to other car makers was because of the honesty of the staff and the time they patiently took to put me in a vehicle that was right for me. I explained to them ...
Thank you so much for Crowley Nissan (Bristol, CT). You are excellent and well organized team. It was not easy to find the reason of malfunctioning of electronic system of our Nissan Murano, but your technician did it! Special thanks to manager John Hogan. He is excellent specialist and amazing person!!! Viatcheslav Naoumov and Irina Naoumova September 1st, 2024.
So I found a car I was interested in online and decided to take a ride to check it out. Well I fell in love with it and with the amazing assistance of the salesman that took me for a test ride, he got me into the car I now loved. He took his time, explaining everything, and made the whole experience easy. Fast forward 2 weeks, I called him about the Zurich Shield that I was to get. He made the appointment for me, which was literally the next morning, he called me when it was done and actually brought ...
Thank you Lawanda and Jason for the flawless and expedited purchase of my Pathfinder! I called to see the Vehicle, did a test drive and within 3 hours left with it. I have purchased my last 3 vehicles from Crowley Nissan and they have all been great! If your looking for a new or used/certified Vehicle definitely stop in and see them!
Lawanda Perry alongside other associates gave me nothing but excellent service. I had a wonderful experience working with Lawanda who is highly professional and respectful. She made any troubles I had vanish and made the whole process of buying the car smooth and simple!! Thank you Lawanda and other associates who helped me. A wonderful dealership who I recommended to anyone thinking of purchasing a Nissan!! Thank you 🙂
Salesperson Javier Martinez went above and beyond expectations to make my wife, Barbara's, purchase of her '23 Nissan Maxima Platinum the very best possible experience she could ever hope for. Not only did Javier provide exceptional professional service during the sale, but when a minor sensor on her car failed in the first week of ownership, he arranged a loaner car for her to use AND THEN delivered her car and picked up her loaner ON HIS DAY OFF to ensure the best possible positive experience for his customer. C'mon folks, that is crazy good service beyond the sale! ...
Lawanda Perry and the staff at Crowley Nissan are the best. I drove 100+ miles to the deal ship because I know I can count on a great sales experience.
Service team is definitely looking out for the good and safety of their customers. I am grateful for the attention and effort that they put in to ensure that my damaged tire was replaced.
Had both my front and back brakes replaced on my 2013 Sentra. Got a ride home and was picked up at 3 when the vehicle was completed. So far so good!
Upon the referral of a close friend of mine who has been a customer for 20 years, I was introduced to the Crowley Nissan staff in Bristol. All concerns of mine were addressed in terms of what I was looking for. Based on an overview of the type of vehicle I was interested in, the finances, and making the decision to lease. An extensive amount of looking at the vehicles in the lot with the salesman, numbers being worked up by the manager to help me make decisions on monthly payments, and attention to detail. When picking up the car, the ...
My most recent experience has been getting an oil. I never have any problems at Crowley's
Very professional sales staff, explained everything in detail - and took time to listen and understand our requirements.
TREAT CUSTMERS VERY FAIR ABOVE AND BEYOND
Crowley Nissan in Bristol ct good place to shop for new car , James Ersando sales consultant highly recommend
The salesman Dave that helped me was awesome! Very kind and helpful, and got me the car I wanted!!
I purchased and service my Versa here. It's a conveniently located for me. However, Hope to see more smiling faces as I don't feel being welcomed every time I arrive for service.
Crowley Nissan in Bristol provides exceptional service, from Sales to Service every member of Crowley staff goes above and beyond to provide their customers with the best service possible. I highly recommend this dealership.
Amazing customer service! Steph was the best and everyone was so nice, friendly and helpful! We love our new pathfinder♥️ thanks to all!
Great service. Crowley is great!
Great team! Always professional and friendly!
Saleswoman Stephanie Jacob was the best! Highly recommended her and Crowley Nissan. Everyone we interacted with from Harvey in Finance, Stephanie, the greeters, and parts staff, were easy to work with and made our purchase very easy and pleasant.
Justin Morin Salesman was Excellent from start to finish. Answered all my questions. Great experience from start to finish. Financial Guy Harvey Marrero was Excellent to. Smooth transaction on purchase of 2023 Nissan Rogue SL.
I had a Very Good Experience purchasing a 2023 Nissan Rogue SL. Justin Morin ,salesman was Excellent from start to finish. Finance manager also handled everything Very Professional. Thank You Crowley 😊
I contacted Crowley to inquire about a vehicle, Justin Morin a sales associate answered all my questions. Upon follow up I received Very Good service. I test rode the car then my wife did on a second visit The Excellent service continued till the deal was closed. 2023 Nissan Rogue SL Mike Parillo
Great service. Very quick.
This was our first time shopping for a car at Crowley Nissan in Bristol. We went through Costco's auto program and was pleasantly surprised. Stephanie Jacob, our saleswoman, was great to deal with. We were texting with her and got an appointment to come in and see the car we were interested in. It was parked out front, ready to go, and we went for a test drive, got back to the store and knew the price because it went through Costco. Stephanie was awesome and upfront with everything and we bought the car the same day. The color ...
Excellent sales and service team. I have my car since 2020 (a week before the closed down because of COVID) and always felt like I was a valued customer. From the check-ins since purchased to the reminders that my car needs maintenance (because I definitely needed those…because life happens and the call is like my accountability partner). My last service appointment I had some hiccups after and Richard and Dante were able to assist me.
Great service, honest service department. They only do what is really needed. Nice waiting area with snacks and beverages.
I’ve been going to Crowley service since purchasing my Murano in 2014. They’re always accommodating in scheduling my service and have never had any issues with the service they perform. Highly recommend.
I was recently in the market for a new truck, so I decided to take a chance with Crowley Nissan. No regrets! Brian Jacob was my salesperson. He was very professional, polite, explained everything in detail, and answered all my questions. I was looking at a pre- certified 2022 Nissan Frontier. Brian showed me the vehicle inside and out in detail and answered all my questions. I went back a week later to test drive the Frontier. What a ride. A few days later, I put a deposit down. From that point on, Brian took care of everything else from warranties, ...
Excellent service department! Happy to have found them! They were quick but thorough and very professional!!
Justin Morin is a great sales person. He is very accommodating and offers options without hard sell tactics. He will assist with any questions after the vehicle purchase to make sure customers are satisfied.
Excellent service. Courteous. Timely.
Jason Stephanie and Harvey made the purchase pleasurable and smooth. Also Ed and Josh delivered the vehicle with much care. Thank you.
Jason Stephanie and Harvey made the experience amazing for a 3rd time. Also Ed and Josh helped with the delivery. All around amazing service. Thank you.
We have an Infinity QX60. And Crowley Nissan really goes out of there way with there service I would highly recommend
Went to have two of my van serviced and oil change under free maintenance program said only one had it. It was supposed to be both so he research and found that they made a mistake and covered it. Happy Customer !!!!!
Good customer service!
I’ve been with Crowley for many years, many cars later. Always excellent service! Quick to help with any needs I have with vehicle.
N/A
From the moment I walked in the door I was treated with such respect. They made me feel so special. There are so many businesses that could take lessons from these sales people. Thanks for making this a wonderful experience.
All good. I will be back as scheduled for routine service and other maintenance items.
Steph was wonderful! She ensured that I understood all of the features of my new vehicle and checked in a week later to ask if I had any questions about the vehicle. Highly recommend this dealership. They were fair, honest and patient.
(Translated by Google) Very good customer service (Original) Muy buena atención al cliente
Steph and Steve and all the kind people at Crowley go above and beyond to make this always a pleasant experience!!!
Steph went above and beyond to make sure, I got what I wanted, she was patient and thorough through the whole process!
Friendly Great knowledgeable staff.
The staff was great and were able to answer any questions I had. Overall great experience.
I did a ton of research looking for a new car. Crowley beat the competition. My salesman Jim went above and beyond to find me the car I was looking for. Crowley has been around forever for a reason. I will be back when I need another vehicle. Thanks again Jim, & everyone I met at Crowley Nissan. Corey
We were extremely happy with our entire experience with Crowley Nissan from the moment we called to set up an appointment. We were set up with the date and time that was convenient for us and when we walked into the showroom we were met with a smiling greeter asking what she could do to assist. We were connected with Stephanie and felt instantly at ease. We told her we wanted to trade in our Jeep, that we also purchased form Crowley, for a Pathfinder. She sat with us and explained the differences between the models , took us for a ...
They where very nice the sale lady was very nice and help us to buy the car
I thought I had broken my electric passenger car window, as I could not roll it up! I made an appointment at Crowley Nissan, and taped up the window so rain would not get in, in the meantime. To my embarrassment, Crowley found my baby lock on, and the window did not need to be fixed! The untaped and cleaned the window and did not charge me a cent! They are the best!